Out in the world

Print

 
  • McKinsey Quarterly

    In his new book, designer Fred Dust offers a blueprint for having more productive, deliberate, and purposeful conversations.

  • Fortune

    As an architect and design thinker, Fred often found himself conducting difficult conversations among stakeholders with sharply differing points of view. As he explains in this excerpt from his new book, Making Conversation, the experience prompted him to consider how conversations themselves could be better designed—leading him to some life-changing insights.

  • Fast Company

    Despite technological advances, our ability to communicate meaningfully is deteriorating, says Fred Dust, a partner at creative consultancy Ideo. The remedy, he believes, lies in finding ways to restore real conversation to our daily lives.

  • Business Insider

    Dust shares tips for how to have more productive, vulnerable, and connected conversations at work, home, and in our daily lives.

Videos

 

SXSW w/ Surgeon General Vivek Murthy: Connecting Communities

PBS Newshour: Brief but Spectacular on Fred’s Life Work.

Aspen Ideas Festival: Redesigning Dialogue for the 21st Century

GBH Forum Network: Making Meaningful Conversation

BizBash: Fred Dust Talks About the Most Ignored Aspect of Design: Dialogue

Ideagen: Fred Dust on How to Lead Through Dialogue

Audio

 

Voices of Esalen: Fred Dust

Fred Dust is a former Global Managing Partner at the acclaimed international design firm IDEO, where he worked with leaders and change agents to unlock the creative potential of business, government, education, and philanthropic organizations.

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Getting Smart: Fred Dust on Making Conversation

On this episode of the Getting Smart Podcast, Tom is joined by Fred Dust, author of the new book Making Conversation: Seven Essential Elements of Meaningful Communication.

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Second City Works: Getting to Yes

Kelly talks to former IDEO executive Fred Dust about his terrific new book Making Conversations.

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Minds & Mics: Designing Better Conversations with Fred Dust

Designer and author Fred Dust joins me on the show to discuss how we can use principles from design to have better, more impactful conversations.

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The Conversation Factory Book Club: Making Conversation with Fred Dust

Designer and author Fred Dust joins me on the show to discuss how we can use principles from design to have better, more impactful conversations.

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Notable Media and Bylines

The Art of Co Creation – Skoll World Forum

Why IDEO’s Fred Dust Thinks we Must Relearn the Art of Dialogue – Fast Company, October 2017

Designing Dialogue For A More Productive Workday – Fast Company, December, 2017

Can We Redesign The Way We Talk About Gun Control In America? – Fast Company, October, 2017

How Human-Centered Design Thinking Can Transform Community Media – Knight Foundation, February, 2013

What Would Happen If We All Hit Pause? – Medium, February, 2017

Notable Design Education Initiative Award: Creative TensionsCore77, 2016

Designing Systems at Scale – Rotman, Winter, 2009

How government can innovate: Lessons from Fred Dust of IDEO – Washington Post, March, 2011

 

Past Media and Publications

April 2008, “Marriott perks up Courtyard with edgier, more social style,” USA Today

March 2008, IDEO Eyes Open, Chronicle Books

January 2008, “Love Your Customers or Get a New Business,” The Boston Globe

May 2007, “A Traditionalist Walks a Fine Line,” The Wall Street Journal

February 2007, “Customer Service Champs,” BusinessWeek

October 2006, “IDEO’s Urban Pre-Planning,” Metropolis magazine

March 2006, “Going Off the Beaten Path for New Design Ideas,” The New York Times

2003, Extra Spatial, Chronicle Books

2003, Red Dot Award, Extra Spatial, Communication Design category

Past Speaking Engagements

July 2010, “Can We Rethink Consumer Behavior? Going Green in America,” The Aspen Ideas Festival, Aspen, CO.

April 2010, “Becoming and Thinking Like a Designer,” TEDx Berkeley, Berkeley, CA. Watch the video here.

October 2009, Aspen In New York: Capitalism and the Future, panelist

July 2009, “New Challenges and Opportunities,” The Getty Museum, addressing international museum leaders, Los Angeles, CA

July 2009, “Designing for consumer friendliness,” US Travel Association Board Meeting

March 2009, Fusion 2009 Conference, International Council of Shopping Centers, Florida

December 2007, “Eye on Emerging and Disruptive Technologies,” Cooper-Hewitt, National Design Museum, panelist

September 2005, “Changing the Way Companies Innovate,” AIGA SF/Apple

July 2005, AIGA/LA Collaboration Series 3

March 2005, store planning and design workshop, SPECS 2005

July 2004, Hard Choices…Smart Planning Conference, closing plenary

October 2002, “Does Design Really Matter?” panelist